Your Privacy Choices

1. What We Share and Why

Owners Quote is a free matching service for homeowners. When you submit a quote request, we share the information in that request (your name, phone number, email address if you gave one, ZIP code, the service you want, your answers to the project questions, and any details you added) with up to four independent partner service providers so they can contact you and prepare a quote. We may receive a fee from those providers. Under California law and similar state laws, this may count as a "sale" or "sharing" of personal information.

We also use advertising tools such as the Meta Pixel and Conversions API (and, when enabled, Google Tag Manager) to measure which ads bring homeowners to our site. Those tools send technical information about your visit, and hashed contact details when you submit a form, to the advertising platform. This may count as "sharing" for targeted advertising.

We share information with service vendors (hosting, email, phone, spam prevention) only so they can run the site for us. That is not a sale. Our Privacy Policy has the full details.

2. Your Options

You can make any of the following requests, regardless of where you live. We will not treat you differently for making one.

• Do not sell or share my personal information. We will stop sharing your information with partner providers and advertising platforms for any future requests or visits we can link to you. Because sharing with providers is the point of a quote request, this means we will not deliver future requests from you unless you later ask us to. We cannot recall information we already sent to a provider, but we will forward your opt-out to each provider that received it.
• Opt out of targeted advertising. We will stop sending your information to advertising platforms for cross-site advertising. See Section 6 for browser and platform controls that take effect immediately.
• Tell me what you have. We will confirm whether we hold information about you and send you a copy of it, including the request you submitted, when you submitted it, and the consent language you agreed to.
• Correct my information. We will fix inaccurate details, such as a mistyped phone number, and pass the correction to providers that received your request where practical.
• Delete my information. We will delete the personal information we hold about you, except for limited records the law allows us to keep, such as a record of your consent and a suppression entry that lets us honor your do-not-contact request.
• Stop contacting me. We will withdraw your consent to be called, texted, or emailed by Owners Quote and forward the request to every partner provider that received your information. You can also reply STOP to any text, or simply tell any caller that you no longer wish to be contacted.

3. How to Submit a Request

You do not need to fill out a form or create an account. Choose either method:

By email

Send an email to hello@ownersquote.com with one of these subject lines so we can route it quickly:

• "Do Not Sell or Share" to opt out of future sharing with partner providers and advertising platforms.
• "Privacy Request – Access" to receive a copy of your information.
• "Privacy Request – Correct" to fix inaccurate information (tell us what to change).
• "Privacy Request – Delete" to delete your information.
• "Stop Contact" to withdraw your consent to calls, texts, and emails.

In the body of the email, include the phone number you used on your request, plus your name and ZIP code and, if you entered one, your email address. We use these to find your request and confirm it is yours. If you are not sure which number you used, list the numbers you may have used.

By phone

Call us at (818) 740-6785 (Mon–Sat 7am–8pm) and tell us which request you would like to make. Have the phone number you used on your request handy.

Please do not send us Social Security numbers, government ID numbers, payment details, or passwords. We will never ask for them to process a privacy request.

4. What Happens Next

• Within 10 business days we will confirm that we received your request and let you know if we need anything else.
• Within 45 days we will complete your request or explain why we cannot. If a request is unusually complex, we may take up to 45 additional days; if so, we will tell you before the first 45 days are up.
• Opt-out and stop-contact requests take effect in our systems as soon as we process them, usually much sooner than 45 days. We forward them to the partner providers that received your information, and we ask those providers to honor them promptly. Because providers are independent businesses, their records may take a short time to update.
• Verification. For access, correction, and deletion requests, we match the details you give us against the request in our records and may send a confirmation text or email to the number or address on file. If we cannot verify that a request came from you, we will tell you and will still honor opt-out and stop-contact requests for the phone number and email you identify.
• If we decline all or part of a request, we will explain why. You may appeal by replying to our response, and we will answer your appeal within 45 days. Depending on your state, you may also contact your state Attorney General.
• No charge. Privacy requests are free. If requests from the same person become repetitive or clearly unfounded, we may charge a reasonable fee or decline them, but we will tell you first.

5. Authorized Agents

You can have another person or business submit a request for you. The agent should use the same email or phone methods above and include proof that you authorized them, such as a signed written permission or a power of attorney. We may also contact you directly at the phone number or email on file to confirm that you want us to act on the request. We will not act on an agent's request until we have that proof.

6. Cookies and Advertising Controls

Emailing or calling us is the most complete way to opt out, because it covers both partner providers and advertising platforms. For the advertising tools specifically, these controls work right away in your browser:

• Block or delete third-party cookies in your browser settings, or use your browser's tracking-protection or private-browsing mode. This prevents the Meta Pixel from setting its cookies.
• Adjust your Meta ad settings ("Ad Preferences" and "Your activity off Meta technologies") to limit how Meta uses information it receives from websites.
• Our own first-party cookie, oq_attr, only remembers which campaign brought you to us for 30 days. Deleting cookies removes it.

Global Privacy Control

We honor the Global Privacy Control (GPC) signal. If your browser or a browser extension sends it, we treat it as an opt-out of sale and sharing for that browser: we do not load the Meta Pixel or Google Tag Manager on that visit, so no advertising cookies are set and nothing about your visit is sent to advertising platforms from your browser. The signal is checked on every visit, so turn it on in each browser and device you use.

GPC does not cancel a quote request you submit on purpose. If you check the consent box and send us a request while the signal is on, we still share that request with matched partner providers, because that is the only way to fulfil it. To undo that later, use the "Stop Contact" or "Do Not Sell or Share" request described in Section 3 and we will forward your opt-out to every provider that received your information.

7. Questions

If you have a question about any of these choices, email hello@ownersquote.com or call (818) 740-6785. You can read more about how we handle information in our Privacy Policy and Terms of Use.